Frequently Asked Questions

Do you offer free consultations?

We do not offer free consultations. In fact, we do not offer traditional consultations at all. We need to learn more about your case in order to give you accurate legal advice. Our initial appointment with you includes an in-depth review of your documents before we meet with you so we can give legal advice that you can use and rely on. To schedule your initial appointment, please call us at (425) 322-2848. After learning more about your case through our intake process, we will determine the fee for your initial appointment.

Do you take cases pro bono?

We offer pro bono representation through state and local government and non-profit organizations. We do not take pro bono cases from individuals. To find an agency that may help you obtain pro bono representation, dial 211 and a specialist will help identify resources available to you.

Do you take cases on a contingency basis?

We take some cases on a contingency basis, but not all cases are eligible for a contingency fee. Whether we can take your case on a contingency basis will be determined during your initial appointment. All clients are required to pay a fee for the initial appointment even if we decide to take their case on a contingent basis.

Do you take cases from outside of Washington?

We are licensed to practice law in all state and federal courts within the state of Washington. If a person is from out-of-state, we can only represent them if there is a tie to Washington (for example, a contract must state that jurisdiction is in WA or that WA law applies, something case-related must have occurred in WA, the defendant must be located in WA, or the employment must be in WA or with a WA employer). We can usually assist any Amazon or Microsoft employee who lives out of state because the employment contracts that Amazon and Microsoft require their employees to sign typically indicate that jurisdiction will be in Washington and that Washington law applies. If you are from out of state and want us to represent you, we will require a copy of your contract or other information to determine whether we can represent you or not. Also, we have occasionally been admitted to another state or federal court pro hac vice (through another lawyer who is licensed in that jurisdiction) for the limited purpose of representing a client in a specific case. If you are from out of state and do not know whether we can assist you, please give us a call.

I just have a few questions or want to know if I have a case. I do not need a document review or an hour of your time. Can you call me?

We require every person interested in our services to complete an intake interview and schedule an initial appointment regardless of whether they believe that they will only need a few minutes or an hour of our time. Determining whether you have a legal cause of an action and answering legal questions/providing advice requires us to learn about the facts of your case, which typically takes more than a few minutes. We want clients to be able to rely on our advice and opinion and therefore, require that we learn much more about your case before answering your legal questions. We do not adjust the fee for initial appointments based on time. The entire fee for the initial appointment will apply regardless of whether we meet with you for 15 minutes or an hour.

Do I have to go through the intake process? I just want to schedule an appointment.

We require an intake interview, which can take 10-45 minutes, for every new client. If you want to make an appointment, let us know that first thing when you call, and we will make the intake process as brief as possible. If you are a former client, you do not need to complete an intake.

Do you take after-hours appointments?

We will schedule evening and weekend appointments if it is not possible to meet during our regular business hours or if there is a deadline that requires us to meet with you on an expedited basis. We understand that many people work during our regular business hours. If you need an after-hours appointment, please call the office and we will try to accommodate you.

I am up against a deadline and need to meet with an attorney right away. Do you take same-day appointments?

There is normally about a one-week wait for appointments, but we try to accommodate an earlier appointment when necessary. If you need an appointment in a shorter timeframe than a week, please let us know and we will do our best to fit you in.

I would like to meet with you in person and am wondering if your office has restrictions due to COVID-19.

Our office location is closed due to the Governor’s orders and we are working remotely. We are not meeting in-person and appointments are by phone or video conference only. When we return to work at our office location, the office will remain closed to the public and we will continue to meet by phone or video conference. We will not meet in-person until it is safe to do so. When we resume meeting in-person, guests must wear a face covering, have their temperature checked, and sanitize their hands upon entry. We will also require social distancing and will not be shaking hands. Disposable masks, gloves, and hand sanitizer are located throughout the office and sneeze guards have been installed at each workstation. If you refuse to follow our COVID-19 policies, we must meet with you by phone.

How do I provide documents or communicate with you since your office is closed due to COVID-19?

Even when our office location is open, we request that clients upload their documents using a link we provide to them. Sometimes, that is not possible and a client needs to mail documents or drop them off at the office. If you are unable to upload your documents while we are working remotely, you can mail them to us at the office address. If you need to hand deliver your documents, call us to make arrangements for contactless delivery.

With respect to communicating with us, the office phones have been forwarded so you can reach us. If you get our voicemail during regular business hours, it is likely because we are on another call or have stepped away for a moment. If you leave a message, we will call you back within 24 hours. If you have sent an email, you should expect a response within 48 hours. If you need an immediate response, you should not send an email and should call instead.

Will you call to update me on the status of my case?

Yes. The paralegal assigned to your case is your Case Manager and will update you regarding the status of your case anytime something occurs in your case. If you have not heard from your Case Manager, it is because nothing has occurred since the last time an update was provided. If there is something pending that we are waiting on and you have not heard back, it is because we are still waiting. You can rest assured that we will contact you as soon as we have an update and we do not need to be reminded. We meet frequently to discuss every case and to determine actions that should be taken to move them along. We will not forget about you or your case.

How long will my case last?

We have no way of knowing how long your case will last and/or what steps will be required to pursue your case as that is largely dependent on the defendant’s position and how long it takes for the defendant to respond to our communications. Cases can begin and end within a few short weeks or they can take years.  We do not rush case resolution regardless of the pressure a client may put on us to do so.  We perform work when we decide to at our sole discretion and clients are unable to set deadlines for us. We are a one-attorney law firm and therefore, must balance our workload and the timing of our work among all our cases. We work long hours to ensure that court deadlines are met.

Can you provide statistics regarding your win rate?

We do not keep track of statistical data regarding cases. In addition, 95 percent of cases in the Unites States settle before trial and settlements cannot be categorized as a win or loss given that a settlement is the result of both the plaintiff and defendant agreeing to compromise. That said, we have been very successful at obtaining good results but make no guarantees regarding the outcome of any case.

What fee structures do your offer?

We take cases on an hourly, flat, or contingency fee basis. If we determine that further representation is needed at your initial appointment, we will provide options for fees so you can choose what works best for you. However, we are unable to offer every fee structure as an option for every case and you may decide that the options provided will not work for you.

Do you offer payment plans?

In general, we do not offer payment plans. We require that flat fees and retainer fees be paid in advance of our work. Clients who pay us on an hourly basis, must pay the fees due each month soon after they receive our bill. On occasion, we have agreed to short-term payment plans that only last 2 to 3 months for flat fees. We do not offer short-term payment plans for hourly or contingency fees, retainer fees, or for initial appointments.

What payment methods do you accept?

We accept cash and debit/credit cards only.  We do not accept personal checks, cashier’s checks, or money orders. We also charge a 1.5% processing fee for debit and credit card transactions. Because our office location is currently closed due to COVID-19 restrictions, clients who want to pay using cash will need to schedule a time for contactless delivery.

How much do you charge per hour?

Kristi Favard’s normal hourly rate is $500 per hour, but we try to also offer flat fees for the work we perform, which substantially discounts the hourly rate. We do not make initial appointments based on time, however, because initial appointments include a document review and analysis, and legal research, if necessary, prior to meeting with you. We require initial appointments to be scheduled through our intake process at which time the fee for your initial appointment will be discussed.

How much experience do you have?

Kristi Favard has been practicing law since 2003. She attended the University of Washington School of Law. After passing the bar exam, she began working for a medium-sized firm in downtown Seattle. She later joined a small boutique law firm focused on complex construction litigation. Later, she joined a medium-sized firm in Everett where she became a partner and practiced for several years. After she experienced an illness that required a medical leave of absence, Kristi decided that she wanted to be her own boss and formed Sapphire Legal, which has been in business for over three years. Kristi is the only attorney at Sapphire Legal.  Our two paralegals have many years of litigation experience in small and solo law firms as well.

Prior results do not guarantee a similar outcome.